{"title":"6-Month Warranty","description":"\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003e6-Month Limited Hardware Warranty\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty applies to items purchased in our physical store, through our website \u003c\/span\u003e\u003ca href=\"http:\/\/sherwoodcomputers.com\"\u003e\u003cspan\u003eSherwoodComputers.com\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e or via Square Payment Invoice. Items purchased through our eBay store must go through eBay for warranty claims.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt \u003c\/span\u003e\u003cspan\u003eLV Electronics Recycling\u003c\/span\u003e\u003cspan\u003e, we take pride in our refurbishment process. Every computer undergoes a rigorous multi-point inspection before it reaches your hands. To give you peace of mind, we back our hardware with a \u003c\/span\u003e\u003cspan\u003e6-Month Limited Warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electronics sold in our store and website carry the same 6-Month Warranty as our computers against hardware failure.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWhat is Covered (Comprehensive Hardware Protection)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe stand behind the quality of our refurbished machines. Our warranty is designed to protect you against any internal mechanical or electronic failures, including:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInternal Components:\u003c\/span\u003e\u003cspan\u003e Full coverage for the motherboard, processor (CPU), and system memory (RAM). If these core components fail, we fix or replace them.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStorage:\u003c\/span\u003e\u003cspan\u003e Failure of the Solid State Drive (SSD) or Hard Drive (excluding data recovery).\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVisuals \u0026amp; Display:\u003c\/span\u003e\u003cspan\u003e Coverage for manufacturer defects in the LCD panel, including backlight failure, flickering, or dead pixels that appear after purchase (not caused by impact).\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePower Systems:\u003c\/span\u003e\u003cspan\u003e Coverage for internal power delivery systems and the charging circuitry. Laptop chargers are fully covered in this warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConnectivity \u0026amp; Ports:\u003c\/span\u003e\u003cspan\u003e Protection for built-in Wi-Fi cards, Bluetooth modules, and integrated hardware ports (unless damage is caused by physical force).\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLabor:\u003c\/span\u003e\u003cspan\u003e All diagnostic and repair labor costs for covered hardware issues.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eThe Laptop Battery Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBatteries are \"consumable\" items, meaning they naturally lose capacity over time, much like tires on a car. Because of this natural wear, they are treated differently than other hardware:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInitial Coverage:\u003c\/span\u003e\u003cspan\u003e We guarantee your battery will hold a charge and be in healthy condition at the time of sale. Our warranty covers batteries that \u003c\/span\u003e\u003cspan\u003ecompletely fail\u003c\/span\u003e\u003cspan\u003e (will not take a charge) within the first 30 days.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePost-30 Day Support:\u003c\/span\u003e\u003cspan\u003e If you need to purchase a replacement battery after the 30-day period, we are happy to assist you in finding one for purchase online. Fortunately, new aftermarket batteries are rather inexpensive.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFree Installation:\u003c\/span\u003e\u003cspan\u003e During the 6-month warranty period, there will be \u003c\/span\u003e\u003cspan\u003eno fee for installation\u003c\/span\u003e\u003cspan\u003e of a replacement battery you have ordered.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExclusions:\u003c\/span\u003e\u003cspan\u003e We cannot replace batteries that are located behind a screen, such as those found on Microsoft Surface devices. Additionally, we do not replace batteries due to a gradual decrease in \"run time\" or capacity after the initial 30-day period.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWhat is NOT Covered (Exclusions)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo keep our prices low and our service fast, we cannot cover issues outside of our control:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccidental Damage:\u003c\/span\u003e\u003cspan\u003e This includes liquid spills, drops, cracked screens, or physical damage to ports (USB\/Charging ports). \u003c\/span\u003e\u003cspan\u003eAccidents are not covered under this warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSoftware \u0026amp; Viruses:\u003c\/span\u003e\u003cspan\u003e We do not cover Windows\/OS corruption, malware, blue screens caused by user-installed software, or \"slow performance\" due to background apps.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eData Loss:\u003c\/span\u003e\u003cspan\u003e We are not responsible for your personal files. We strongly recommend regular backups to a cloud service or external drive.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnauthorized Repair:\u003c\/span\u003e\u003cspan\u003e If the computer is opened or repaired by anyone other than LV Electronics Recycling staff, this warranty is void.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAny items labeled explicitly \"AS IS\" do not carry any warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHow to Claim Your Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour warranty is tied to your receipt so please save your receipt. A picture or emailed copy or your receipt is sufficient. We can pull up receipts for items paid in store with a debit\/credit card with said card present. No receipt needed for items ordered on our website since we have records of all orders.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you experience a hardware issue, simply bring the device into our shop for service. If you need to mail in the unit, postage is not covered. We will first attempt to \u003c\/span\u003e\u003cspan\u003eRepair\u003c\/span\u003e\u003cspan\u003e the device. If a repair is not cost-effective or possible, we will \u003c\/span\u003e\u003cspan\u003eExchange\u003c\/span\u003e\u003cspan\u003e the unit for one of equal or greater value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOur Commitment to You\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEven if your issue falls outside of the warranty coverage or occurs after the 6-month period, we are here to help. We offer \u003c\/span\u003e\u003cspan\u003elimited repairs at affordable rates\u003c\/span\u003e\u003cspan\u003e exclusively for devices we have sold. Our goal is to keep your technology running for as long as possible, so please come back to us whenever your device needs service. We provide free estimates.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003c\/h2\u003e","products":[],"url":"https:\/\/sherwoodcomputers.com\/collections\/warranty.oembed","provider":"LV Electronics Recycling","version":"1.0","type":"link"}